Contact Us
Get in touch with Silqira for a product question, order assistance or a return request.
Write to us
Customer Support: Available 24 hours a day, 7 days a week.
Include the details that help
For an order inquiry, share the order number and the email used at checkout. For a product question, include the product link and the shade, style, model or pack you are considering.
If something arrives damaged or incomplete, send a short description and photographs of the item and packaging. Please keep the packaging while we review the issue.
Thinking about a return?
Read the Return Policy and contact us before shipping anything back. We will review the request and provide the appropriate destination and instructions.
You may also use the form below. Please do not include passwords or full payment-card numbers.
Legal name: Xiamen Zhengsen Raomu Trading Co., Ltd.
Unified Social Credit Code: 91350212MAK1L8R027
Registered address: Room 401-1, No. 695, Sikoujunli, Tong’an District, Xiamen, Fujian Province, China
Telephone: +86 180 3440 0580
Email: support@silqira.com
The registered address is not the return address. Request return authorization before sending goods.